Delete your Patrol Family account

How to request deletion

1. Email jordan@patrolfamily.com from the email address on your account, with the subject line "Delete my account".
2. Say whether you want the whole family account deleted, or only one person's information.
3. We'll confirm by email and complete the deletion within 30 days.

What is deleted

• Your account and family profile: names, dates of birth, roles, and kids' sign-in emails.
• All activity records: nightly tallies, missions, targets, councils, action items, routines, chores and chore payments, and capability records.
• Onboarding answers.
• Compass briefs and the notes you added to them.

What is kept, and for how long

• Backups: purged within 35 days.
• A minimal record that the account was deleted, kept so we can honour the request.
• Account and security email records: 12 months.
• Support messages you sent us: 24 months.
• Error reports: 90 days.
• An email address you subscribed to updates with: kept until you unsubscribe, then 12 months.

Deleting some data but keeping the account

To delete some of your family's information without closing the account, email the same address and tell us what you want removed.